Shipping Information

HOW TO ORDER WITH YOUR BEAUTY GRAIL

Our step by step guide on how to order with us

1. Find your favourite products.
2. Add your chosen goodies to your bag.
3. Go to checkout where you can review the contents of your bag.
4. Check out securely. You will be asked to enter your email address and if you are a member you can sign into your account or create a new account.
5. Select your preferred delivery method (see options below).
6. Select your payment method. If you have a gift card or loyalty reward to redeem then you can do that here.
7. Look out for your confirmation email to say we have received your order.
8. Your order will then be picked and packed.
9. Once your order is ready to leave our warehouse you will receive a dispatch email with details on how to track your parcel.
10. Hurray your order has Arrrived.

Please note that we DO NOT offer payment-on-delivery, all orders must be fully paid for before they can be dispatched.

Please see below for available delivery options. We do not deliver on Saturdays, Sundays or Public Holidays.